ZeroContact Roadmap 2026: From Notifications to Infrastructure

ZeroContact started with a simple mission: get form notifications to phones instantly.

That core mission hasn't changed. But what we can build on top of it has grown significantly.

Here's what's coming in 2026.

Already Shipped ✅

Q4 2025 - Foundation

• iOS app with push notifications
• 5-channel simultaneous delivery (Push, LINE, Slack, Discord, Email)
• QR code client onboarding
• Webhook processing < 500ms
• Agency dashboard with form management

Coming Q1 2026 🚀

Android App

Currently iOS-only. Android app is in development.

Timeline: Early February 2026 Features:

• Full feature parity with iOS
• Material Design 3 interface
• Same QR onboarding flow
• Push notification via FCM

Action Buttons

One-tap response directly from notification.

Coming buttons:

• 📞 Call Back - Tap to call the lead
• 📧 Reply - Open email with pre-filled template
• ✅ Mark as Handled - Archive the submission
• 🔄 Snooze - Remind me in 30 minutes

No more opening the app just to get the phone number.

Submission History Sync

Currently, submissions live on the device. Coming: cloud sync.

What this enables:

• See history across devices
• Export submissions
• Search past leads
• Team visibility (with permission)

Coming Q2 2026 🔧

Response Time Analytics

Track how fast your team responds.

Metrics we'll show:

• Average response time
• Response time by team member
• Comparison to industry benchmarks
• Heat map by time of day

Agencies can use this data to:

• Report to clients ("Your team responds in 3.2 minutes on average")
• Identify improvement areas
• Set and track SLAs

Team Management

Currently one user per form token. Coming: teams.

Features:

• Multiple team members per form
• Round-robin notification routing
• Acknowledgment tracking (who saw it first)
• Coverage schedules (who's on call)

API Access

For agencies building custom integrations.

Endpoints:

• Create/manage forms
• Retrieve submission history
• Trigger test notifications
• Manage team members

Rate limits appropriate for agency use (not enterprise).

Coming Q3-Q4 2026 📈

Smart Routing

Not just "notify everyone." Notify the right person.

Routing options:

• By geography (closest office)
• By form type (sales vs support)
• By time (office hours vs after hours)
• By load (least busy team member)

White Label

Agency branding instead of ZeroContact.

What gets white-labeled:

• App name and icon (custom)
• Notification sender name
• Dashboard branding
• Client-facing emails

Make it look like your product.

Zapier/Make Integration

For agencies who want webhook-in AND webhook-out.

Use cases:

• ZeroContact triggers Zapier workflow
• Form submission → CRM update
• Notification sent → Log to Google Sheets

Complements existing webhook functionality.

On the Radar (2027+) 🔮

Voice Response AI

Experimental: AI that answers calls when team is unavailable.

• "Hi, I received your inquiry. How can I help?"
• Collects information
• Schedules callback
• Notifies team with transcript

Early exploration phase.

Multi-Tenant Enterprise

For large organizations with multiple sub-accounts.

• Parent/child account hierarchy
• Consolidated billing
• Cross-account analytics
• SSO integration

Currently focused on agencies/SMBs. Enterprise will come later.

What We're NOT Building

Focus is as important as features. Here's what we're avoiding:

❌ Complex Automation

We're not building Zapier. If you need complex workflows, use Zapier + ZeroContact webhook.

❌ Form Builder

We're not building another Contact Form 7. Use your existing form builder.

❌ CRM Features

We're not tracking lead stages, deals, or sales pipelines. Use a CRM for that.

❌ Marketing Automation

We're not sending email campaigns or nurture sequences. Use Mailchimp/HubSpot.

ZeroContact does one thing: instant notifications. We do it extremely well.

How We Prioritize

Feature requests come from:

• Things we need ourselves (we use ZeroContact)
• Repeated customer requests
• Competitive gaps
• Technical capabilities we've already built

If you want something on this roadmap, email feedback@zerocontact.dev.

The Vision

Year 1 (2025): Foundation

• Launch iOS app
• Prove the 2-second notification works
• Validate agency business model

Year 2 (2026): Expansion

• Android parity
• Team features
• API for integrations
• Analytics for insights

Year 3 (2027): Infrastructure

• White label for agencies
• Enterprise features
• AI-powered response
• International expansion

We're building notification infrastructure, not just an app.

Get Early Access

Want to try new features before public release?

Join our beta program:

• Early access to new features
• Direct line to the dev team
• Shape the product roadmap

Email beta@zerocontact.dev to join.

Conclusion

2026 is about making ZeroContact indispensable for agencies.

Android. Action buttons. Analytics. API. Teams.

Everything we build serves the same goal: help you respond to leads faster.

Watch this space. We're just getting started.

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